These Terms of Use apply to the website, the client and partner portals, and the related onboarding services operated by QU:ANION PTE LTD.
Operator and contact
QU:ANION PTE LTD
1 North Bridge Rd, #B1-35 High Street Center, 179094 Singapore, Singapore
https://quanion.group
support@quanion.group
Scope of the service
Qu:anion provides information, technical access, onboarding and portal functions and may refer users to an external broker. Qu:anion is not a broker, bank or asset manager. Brokerage services, trading accounts, custody of client funds and trade execution are provided exclusively by the connected broker.
Permitted use
The website and portals may only be used lawfully, for the user's own purposes and within the access rights granted. Prohibited activities include unauthorised access, circumvention of security measures, automated extraction without prior consent, interference with operations and the use of another person's credentials.
Accounts and credentials
Users are responsible for the accuracy of their information and for keeping their credentials confidential and secure. Suspected misuse or loss of credentials must be reported without delay.
Information and availability
Content is prepared with reasonable care but may change or be temporarily incomplete. Continuous, error-free and uninterrupted availability is not guaranteed. Maintenance, security measures, technical faults or third-party services may temporarily restrict use.
External services and brokers
Account administration, trade execution, deposits and withdrawals, identity verification and broker-operated platforms are also subject to the relevant provider's terms. The user alone decides whether to open an account, select a strategy and allocate capital.
No investment advice
The content is general information and does not constitute investment, legal or tax advice. It is not a personal offer or a solicitation to buy or sell any financial instrument. Users must consider their own circumstances, experience and the complete risk disclosure before making a decision.
Liability
To the extent permitted by law, no liability is accepted for indirect loss, loss of profit, market loss or failure caused by user decisions, the services of a broker or other third party, force majeure or technical interruptions. Mandatory statutory liability remains unaffected.
Changes
These terms may be updated when the service, legal requirements or technical processes change. The version published on this website applies. Users who do not agree with these terms must stop using the website and connected services.
This policy explains how personal data is processed when users visit the website, register or use the connected portals.
Controller
QU:ANION PTE LTD
1 North Bridge Rd, #B1-35 High Street Center, 179094 Singapore, Singapore
Contact for privacy requests: support@quanion.group
Data processed
Depending on the service used, we process contact and address details, registration and contract data, partner or client assignments, broker, account and transaction references, billing and bank data, and technical data such as IP address, timestamps, browser information, cookies and security logs.
Purposes and legal bases
Data is processed to provide the website and portals, handle registrations, verify email addresses, assign clients, accounts and partners, perform contracts, process billing, prevent fraud and misuse, secure systems, analyse errors and comply with legal obligations. Legal bases include steps prior to a contract and contract performance, consent, legal obligations and legitimate interests in secure and orderly operations.
Recipients
Data is shared only where necessary for the relevant purpose. Recipients may include the selected broker, technical hosting and email providers, payment or banking providers, professional advisers and competent authorities. Service providers are contractually bound where required.
International processing
Because brokers, partners or technical providers may operate in different countries, data may be processed outside the user's country of residence. Required contractual, technical and organisational safeguards are applied.
Retention
Data is retained only for as long as needed for the relevant purpose, the business relationship, the defence of legal claims or statutory retention duties. Data that is no longer required is deleted or anonymised.
Cookies and local storage
Technically necessary cookies and browser storage may be used for sessions, security, language, display preferences and correct partner attribution. Without these functions, parts of the service may be restricted.
Your rights
Subject to applicable law, data subjects may request access, correction, deletion, restriction, portability or object to processing and may withdraw consent with future effect. A right to lodge a complaint with a competent supervisory authority may also apply.
Security and updates
Appropriate technical and organisational measures are used to protect data. Completely risk-free transmission over the internet cannot be guaranteed. This policy may be updated when the service or legal requirements change.
Trading Forex, CFDs and other leveraged financial instruments involves a high level of risk. You may lose part or all of your invested capital.
No guarantee
Past performance, sample calculations and strategy data shown are not a reliable indicator of future results. Neither returns nor other results or payments are guaranteed.
No investment advice
The contents of this website and the connected services do not constitute individual investment, legal or tax advice. Qu:anion is not a broker, bank or asset manager and does not promise returns.
Broker and client funds
Trading accounts are held with the respective broker. Qu:anion does not execute trades or hold client funds.
Open positions and withdrawals
The trading strategies used may hold positions for an extended period. Withdrawals from the trading account while positions are open must therefore be made with particular care:
a) Reduction of available margin – If capital is withdrawn while positions are open, the margin supporting those positions is reduced accordingly. The remaining free capital available to absorb market fluctuations decreases.
b) Increased risk of a margin call – If the margin falls below the broker’s required minimum, this may trigger a margin call requiring additional capital to keep the positions open.
c) Risk of forced liquidation (stop-out) – If a margin call is not met in time or the remaining capital is insufficient, the broker may automatically close open positions regardless of whether closing them at that time is economically appropriate. This can realise losses that might otherwise have been avoided if markets later recovered.
d) Impact on the trading strategy – Insufficient margin may force the trading strategy to close positions early or at unfavourable times, which may negatively affect actual performance.
Users should therefore plan withdrawals with due regard to open positions and the current margin situation and, where possible, consult the relevant broker or account manager before withdrawing funds. In particular, no withdrawal should be made without considering its impact on remaining margin and the risk of forced liquidation.
Master accounts and track record
The master accounts underlying the copy-trading accounts adopt settings and parameters from existing or previous accounts. However, because every master account is technically opened as a new account, it cannot display or continue the historical performance of previous accounts. There is also no assurance that comparable results will be achieved in the future.
Each master account builds its own independent track record. Past performance of other accounts, even where they use an identical strategy, is therefore not an indicator of the future performance of the relevant master account.
